Many electric car drivers fear lack of charging points

Posted by Christian Pfäffli on

Almost half (45 per cent) of electric car owners fear a lack of charging points in the near future. This is the result of the Europe-wide EV-Driver Survey 2020 by NewMotion, one of the largest annual surveys among electric car drivers. Similarly, around half of those surveyed (46 per cent) stated that more charging points, in particular, would make charging easier.

Respondents (41 per cent) also see access to charging points from different providers with just one charging card as a significant relief, as it makes charging easier when on the move. It is striking that 77 per cent of those surveyed have a charging point at home, while only around half (55 per cent) have a charging option at work. 53 per cent of the survey participants who do not have a charging point at home also do not have one at work. The survey also shows that 61 per cent of respondents who do not have a charging point at home charge their vehicle using a standard socket. This is uncertain, however, as it can lead to overcapacity in the socket or cable.

"Electric driving is undisputedly the future of mobility. We are currently at the crossroads of the energy turnaround. Electric cars are becoming increasingly popular. This marks the beginning of the next phase of electromobility: its widespread use. To make e-mobility accessible to everyone, the entire industry must mature. It depends mainly on cooperation between car manufacturers and providers of charging solutions, but also between other companies involved in the energy turnaround. Only in this way can we successfully shape the promising future of electromobility". - Sytse Zuidema, CEO NewMotion

It is important for electric car owners not to have to carry too many charging cards. But the reality is different. 15 per cent of European respondents own five cards or more. While e-car drivers in Germany have an average of 3.37 charging cards, drivers in the Netherlands need significantly fewer different cards (1.82). The reason for this is probably the widespread use of interoperability there and the fact that the coverage with charging points is the highest there in Europe.

The charging price is particularly important for e-car drivers. 43 per cent of respondents said they knew the price of charging before they started. 37 per cent research the exact price before they load their car. Two out of five survey participants experienced an unwelcome surprise at least once: the actual final price differed from the price previously displayed at the charging point.

"The survey shows that charging with just one card and price transparency is most important to e-car drivers. In order to make e-mobility attractive to a wide audience, the industry needs to make improvements in these areas. At NewMotion, our approach is to create an open and accessible store network that allows e-car drivers to charge their cars anywhere. With our roaming network, intelligent charging solutions and a comprehensive range of services, we want to make charging as user-friendly as possible. - Sytse Zuidema, CEO NewMotion

Around half (52 per cent) of charge point owners consider user-friendliness to be the most important factor when choosing a charging solution. A third of those surveyed (33 per cent) pay the most attention to the price, while 26 per cent of respondents take recommendations from third parties, such as car dealers or employers, as a basis for their decision.

The Netherlands is also well ahead of Germany in terms of coverage with charging points at the workplace. While 72 per cent of our neighbours have a charging point at the workplace, only 41 per cent in this country.

Interesting results are revealed when asked about the main reason for switching to an electric vehicle. As the most important reason for switching, 61 per cent of the survey participants cited cost savings, while 58 per cent switched because of the driving experience. However, only ten per cent of those surveyed stated that they switched to e-mobility for environmental reasons - although 81 per cent of e-drivers generally consider themselves to be environmentally conscious.

E-drivers do not want to switch back
The overwhelming majority of e-car owners no longer want to switch back to fossil fuel drives. 86 per cent of those surveyed plan to buy an electric car again - only two per cent would switch back to conventional drives. 90 per cent of the survey participants would recommend an electric vehicle to others, while only three per cent would not.

The survey participants predict a glorious future for electromobility: 60 per cent of those surveyed believe that fully electric driving will be the dominant type of vehicle drive in 2030. 14 and 13 per cent of the survey participants see the future in hydrogen and hybrid drives respectively. Only 12 per cent believe that fossil fuels will be the primary drive type in the future.
Source: NewMotion — press release 19.02.2020

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